Job Vacancies

Training Services Co-ordinator

We are looking for a new member to join our team, to manage, develop and deliver a new professional training service for Building Blocks Family Centre to meet needs and create a new stream of income for the Charity.

If you are interested in this position please submit a covering letter on how you feel you meet the person specification and a copy of your CV to Deadline for application to be submitted are Friday 6th May 2022.

Job Title:                                          Training Services Co-ordinator

Hours:                                               35      

Salary:                                               £25000

Pension Contribution:                 3%

Contract:                                          12 months (extension by mutual agreement if income targets are achieved)

Funder:                                             WCVA Thrive

Reporting arrangements:          Centre Manager

Job Purpose

To manage, develop and deliver a new professional training service for Building Blocks Family Centre to meet needs and create a new stream of income for the Charity.

Key Responsibilities

  • To develop a programme of training to generate income for the charity in order to support its future sustainability
  • Delivering high-quality customer service and contract management
  • Identifying, pitching for and winning business
  • Design and deliver training courses and workshops,  utilising a variety of methods,  (face to face and virtual courses)
  • Identify opportunities to develop the business and design and deliver new courses in response to needs
  • Assess   proposals   for  training  courses  and  workshops   received   from staff and third parties
  • Design blended training materials,  courses and programmes and produce related training materials
  • Undertake  the  programme management  for  both  accredited   and  non- accredited  products and services
  • Manage   the   budget   for  products   and  services,   to   include  planning, forecasting and  monthly  reconciliation  and  the  development of  pricing models to ensure  competitiveness
  • Plan and deliver the annual programme of workshops and training programmes
  • Keep up to date with methods,  tools and techniques which can be applied to achieve more effective learning and use this knowledge to propose innovative modes of delivery for client
  • Review the competency of current staffing in order to match skills to training delivery
  • Become the Agored Centre Lead, liaise with Agored and ensure all requirements are being met
  • Management   of   evaluation   processes,   quality   assurance,   data   and resolution  of client issues
  • Contribution   to   delivery  of   marketing   and   communications  strategy including website  content  and  development of collateral,  promotion  via networks and event
  • Any other duties commensurate with the post that could be reasonably required.

Special Conditions Applying:

  • A willingness to undertake evening and weekend work.
  • This post will be subject to a successful Enhanced Criminal Disclosure and references

This job description is an outline of the post as it presently exists. The job description will be examined periodically to ensure that it truly reflects the job as it is being completed and that it provides the appropriate support required within the Centre.  All changes will be subject to consultation

Person Specification



Level 3 Award in Education and Training 

Knowledge skills and Experience

  • Substantial  knowledge and experience of managing training and development products/services
  • Able to set clear objectives and meet financial targets
  • Knowledge and experience of designing and delivering training programmes in areas  relevant
  • A confident public speaker  with excellent  presentation skills and an engaging training style
  • Excellent listening skills and ability to understand a brief and feedback
  • Good understanding of and ability to communicate learner outcomes
  • Ability to communicate effectively with people
  • Excellent personal  organisation  and time management skills
  • Ability to identify high quality trainers quality within the team, assess programmes proposed,  and manage  the contract  and budget
  • Ability to multi-task, prioritise effectively and manage  own work schedule
  • Experience  in budget management, planning, forecasting and financial reconciliation
  • Good appreciation of marketing and communication tools and their exploitation for results
  • Thinks through the impact of decisions.
  • Involves and facilitates others to generate and solve problems.
  • Experience of databases and website communication systems  
  • Experience  and skills in project  management and business development
  • Computer confident, proactive and enjoys learning new IT systems,  good/ intermediate/ advanced skills and knowledge of Google Suite and Microsoft Word, Outlook, Excel and PowerPoint



  • Level 3 Certificate in Assessing Vocational Achievement 
  • Level 3 Award in Understanding the Principles and Practices of Assessment
  • Level 3 Award in Assessing Competence in the Work Environment
  • Level 3 Award in Assessing Vocationally Related Achievement
  • Level 3 Certificate in Assessing Vocational Achievement

Knowledge skills and Experience

  • Knowledge, experience of work with Agored Cymru